Frequently asked questions

How do I reserve my room?


Click here to reserve online for Bali Paradise Beach Estate #

Email us your reservation details or call our Sales Dept. 62-815-58900389.

If further correspondence is necessary prior to confirming the reservation, a Customer Care agent will reply back to you with an email within 24 hours.




Can I specify special requests (late check-out, airport transfer, etc.)?


Please e-mail us. Our reservation staff will do their best to accommodate special requests. We cannot guarantee that your requests will be granted because they are subject to availability.




Is the room rate per person or per night?


All rates displayed are nightly, and based on double occupancy per room unless otherwise specified. Carefully review the room descriptions and rate rules to ensure the room you select can accommodate your entire party. Any extra adults or children above the rooms listed occupancy may be subject to additional charges at the property's discretion. Some rates may require special identification. Taxes, and other surcharges imposed by the hotel are not included.




What happens when I make a reservation?


Online Reservations will be completed on our Online Booking pages and you will receive an email confirmation from that system. In addition to that, online PAYMENT with PayPal will also send you an email to confirm your payment.




How long will it take Bali Paradise Beach Estates to respond to my reservation request by email?


All reservation requests by email will be followed up within 48 hours. For urgent matters please specify in your email or call us.




Once I have made my reservation, will I receive any written confirmation?


Yes. For online reservations you will receive a booking confirmation from our reservation system. For offline reservations, we will email you a confirmation.




What is the booking- and cancellation policy?


Our Booking- and Cancellation Policies are:

  1. You will be charged a prepayment of 50% of the total price after your reservation and the remaining amount in the 30 days before arrival.
  2. You will be charged the full amount if you cancel your booking. No money back!

All children are welcome.
Free! One child under 2 years stays free of charge when using existing beds.
One child under 2 years is charged US$ 7.50 per person per night in a child's cot/crib.
One older child or adult is charged US$ 26.00 per person per night in an extra bed.
The maximum number of extra beds/children's cots permitted in a room is 1.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by
management.

Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.




How do I check if I have successfully made a booking?


You will receive a confirmation/booking reference number upon successful booking with full payment.




Must I print out my booking reservation?


It is advisable to print out your booking reservation for reference and easy check in at the Villa. If you don’t have a print out of your reservation, please confirm your booking details at the Reception Desk and provide your identification.




If I am making a booking for one room for 2 persons, do I need to provide both names?


No, you only need to provide one name. The person named in the booking must be present during check in.




Is there a minimal number of nights I must book?


One (1) night.




What is the maximum number of nights I can book?


The maximum number of nights per booking is thirty (30) nights. For Stays exceeding 30 nights please contact reservations.




Can I make a booking on behalf of another person but pay it with my own credit card?


Yes, you can.




Can I cancel my booking?


Any booking cancellation or failure to arrive on the scheduled check-in date will be treated as a no-show in respect of a booking and will result in the total payment under that Booking Confirmation (including any Add-on charges together with any applicable tax paid) non-refundable and will be forfeited.




Does Bali Paradise Beach Estates offer refunds?


Bali Paradise Beach Estates does NOT provide any refunds.




Are meals included in the price? Is breakfast included?


No, meals are not included. You may however purchase a breakfast, lunch or dinner during the booking process. Continental Breakfast: US$ 18.50/person/night
Lunch: US$ 22.00/person/night
Dinner: US$ 30.00/person/night




Can children stay unaccompanied in the Villa?


No, and by children we mean anyone under the age of eighteen (18) years of age.




What if there will be more than two adults in the room?


Most hotels allow additional guests to stay in the rooms at a charge. Some hotels and most vacation rentals have a limit on how many people can stay in a room. We charge US$ 26.00/night for an extra bed and US$ 7.50/night for a baby cot.




Our children will be with us... do they stay free?


Free! Free! One child under 2 years stays free of charge when using existing beds. A child over 2 years is charged US$ 7.50 per night in a cot/crib. An older child or adult is charged US$ 26.00 per night in an extra bed.